Lululemon is seeking a Guest Experience Lead for their Shreveport, Louisiana store, responsible for enhancing the in-store experience for customers while driving sales performance. The ideal candidate should have retail experience and demonstrate leadership qualities, with a focus on inclusivity and guest connection
Job Summary
The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience by overseeing technical product education and driving store performance.
Core responsibilities include bringing the lululemon guest experience framework to life, leading from the floor as Supervisor on Duty, and ensuring in-store readiness.
The role involves participating in the hiring process, addressing team member performance, and contributing to a respectful and inclusive team environment.
Matching Summary
Match Score: 85
Lululemon is seeking a Guest Experience Lead for their Shreveport, Louisiana store, responsible for enhancing the in-store experience for customers while driving sales performance. The ideal candidate should have retail experience and demonstrate leadership qualities, with a focus on inclusivity and guest connection.
Salary
Base: $21.50 - $24.74/hour; Bonus/Equity: $2.00/hour Target Bonus; Benefits: Extended health and dental, mental health plans, paid time off, savings/retirement matching, employee discount, fitness classes, parenthood top-up
Skills & Requirements
Must-have
Guest experience framework
Technical product education
Drive store performance
Supervisor on Duty
In-store readiness
Daily business data interpretation
Nice-to-have
Inclusive environment
Supportive working relationships
Fun and productive environment
Adaptability and agility
Interactive communication
Key Requirements
1 year retail or customer experience
Some experience in leading, mentoring, or delegating
High school diploma/GED/equivalent or above (asset)