Front Office Supervisor 前厅部主管

Four Seasons

Tianjin, China
Base: competitive salary + wages; bonus/equity: no...
Guest check-in and check-out
Cash handling and reconciliation
Customer complaint resolution
Four Seasons is committed to delivering exceptional guest experiences through a world-class employee experience and company culture

Job Summary

  • Four Seasons is committed to delivering exceptional guest experiences through a world-class employee experience and company culture.
  • The Front Office Supervisor role involves efficient and friendly guest service, accurate billing, complaint resolution, and coordination with other hotel departments.
  • Employees enjoy competitive salary and benefits, excellent training and development opportunities, employee discounts worldwide, complimentary dry cleaning for uniforms, and free employee meals.

Matching Summary

Four Seasons is committed to delivering exceptional guest experiences through a world-class employee experience and company culture.

Salary

Base: Competitive salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including employee discounts, free dry cleaning, and meals

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Cash handling and reconciliation
  • Customer complaint resolution
  • Use of hotel computer systems
  • Coordination with housekeeping
  • Bilingual communication in Mandarin and English

Nice-to-have

  • Interpersonal client interaction skills
  • Flexible work schedule
  • Commitment to luxury hospitality standards

Key Requirements

  • Bachelor degree or above
  • 2-3 years front office supervisor experience
  • Proven interpersonal skills
  • Fluent in Mandarin and English reading, writing, and speaking
  • Work authorization in China

Work Rights

Work authorization in China required

Tailored Resume

Cover Letter