Wellness Experience Manager

Hotel Chadstone Melbourne MGallery / Fairmont Pacific Rim

Vancouver, Canada
Base: starting from $75,000.00 py; bonus/equity: n...
On-site
2+ years management experience in hotel or spa
Luxury environment service excellence delivery
Team leadership, scheduling, and payroll support
The Wellness Experience Manager provides daily leadership to the spa team ensuring consistent delivery of luxury service and operational excellence

Job Summary

  • The Wellness Experience Manager provides daily leadership to the spa team ensuring consistent delivery of luxury service and operational excellence.
  • Candidates will be responsible for managing reception, reservation, facility, and retail operations while capitalizing on revenue opportunities.
  • The role offers a competitive salary starting from $75,000 per annum along with extensive benefits including health insurance and a company-matched pension plan.

Matching Summary

The Wellness Experience Manager provides daily leadership to the spa team ensuring consistent delivery of luxury service and operational excellence.

Salary

Base: Starting from $75,000.00 per annum; Bonus/Equity: Not specified; Benefits: Comprehensive package including health, dental, vision, pension match, and meal programs

Skills & Requirements

Must-have

  • 2+ years management experience in hotel or spa
  • Luxury environment service excellence delivery
  • Team leadership, scheduling, and payroll support
  • Revenue management and expense control skills
  • Safety and sanitation compliance adherence

Nice-to-have

  • Passion for wellness and spa industry
  • Strong organizational and time management skills
  • Ability to foster engaged high-performing teams
  • Knowledge of competitor products and pricing
  • Computer literacy in Word, Excel, PowerPoint

Key Requirements

  • Minimum 2 years management experience in Hotel/Spa
  • Legal eligibility to work in Canada required
  • Degree or Diploma in hospitality is an asset

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter