Kbs Process Analyst (kone Business Services)

KONE

Bratislava, Slovakia
Base: 1.600eur/gross; bonus/equity: not specified;...
Hybrid
Operational case management
Root cause analysis
Data interpretation and quality insights
Manage and resolve operational cases by identifying recurring issues, analyzing root causes, and providing actionable quality insights based on data interpretation

Job Summary

  • Manage and resolve operational cases by identifying recurring issues, analyzing root causes, and providing actionable quality insights based on data interpretation.
  • Lead regular alignment calls with stakeholders and ensure timely case follow-up and closure.
  • We offer you the basic salary starting from 1.600Eur/gross, but the final compensation will be agreed with regard to your experience.

Matching Summary

Manage and resolve operational cases by identifying recurring issues, analyzing root causes, and providing actionable quality insights based on data interpretation.

Salary

Base: 1.600Eur/gross; Bonus/Equity: Not specified; Benefits: Yearly performance bonus, Performance Awards, Extra vacation days, Team events, Multisport card

Skills & Requirements

Must-have

  • Operational case management
  • Root cause analysis
  • Data interpretation and quality insights
  • SAP, FIORI, Power BI, Power Apps
  • Invoice validation and cost control
  • Continuous improvement initiatives
  • Lean UX practices

Nice-to-have

  • Collaborative and supportive environment
  • Passionate about safety and quality
  • Ethical business practices
  • Solution-focused mindset

Key Requirements

  • Excellent written and spoken English
  • Experience in operational, process-driven, or case-based work
  • Strong analytical skills
  • Ability to work confidently with multiple systems and data sources
  • Strong attention to detail
  • Ability to manage multiple tasks and meet deadlines
  • Intermediate Excel skills
  • Experience with Power BI or similar reporting tools is an advantage
  • Clear and practical communication style
  • Ability to collaborate effectively with stakeholders in an international and remote working environment

Work Rights

Not specified

Tailored Resume

Cover Letter