This role supports the Business Banking Sales Division by managing complex portfolio needs and ensuring asset quality under the direction of the Operations Manager
Job Summary
This role supports the Business Banking Sales Division by managing complex portfolio needs and ensuring asset quality under the direction of the Operations Manager.
The incumbent acts as a first line of defense against risk, coordinating between credit underwriting, legal teams, and sales leadership to resolve issues and meet closing deadlines.
The position requires maintaining specialized knowledge of loan accounting systems and regulatory guidelines while providing exemplary customer service to business clients.
Matching Summary
This role supports the Business Banking Sales Division by managing complex portfolio needs and ensuring asset quality under the direction of the Operations Manager.
Salary
Base: $22.61 - $37.67 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
4 years service experience required
3 years credit loan processing experience
Proficient in Microsoft Word and Excel
Knowledge of bank policies and regulations
Ability to work onsite 4 days per week
Nice-to-have
Experience with courthouse and state filings
Strong customer service and diplomacy skills
Team collaboration and mentoring abilities
Sales ability and process improvement mindset
Key Requirements
Bachelor's degree or 8 years combined education/experience
Minimum 4 years service experience
Minimum 3 years retail/commercial/corporate credit loan processing experience