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Cngmd Efrc is seeking a Protection Case Management Associate for a temporary, fully remote position based in Kuala Lumpur, Malaysia. The role involves supporting registration, refugee status determination, and resettlement processes while ensuring compliance with operational policies.
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Job Summary
The Protection Case Management Associate is responsible for conducting individual case interviews and assessments for refugee status determination and resettlement within the Asia-Pacific Transitional Support Hub.
Incumbents must apply advanced knowledge of International Refugee Law to draft detailed assessments and manage complex cases in a fast-paced, high-volume environment.
The role requires maintaining accurate records in the proGres database while collaborating with external partners and internal units to ensure compliance with UNHCR protection strategies.
Matching Summary
Match Score: 75
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Cngmd Efrc is seeking a Protection Case Management Associate for a temporary, fully remote position based in Kuala Lumpur, Malaysia. The role involves supporting registration, refugee status determination, and resettlement processes while ensuring compliance with operational policies.
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Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Conduct RSD and resettlement interviews
Draft protection assessments and reports
Maintain proGres database records
Apply International Refugee Law principles
Analyze case processing trends and statistics
Nice-to-have
Experience with vulnerable or traumatized individuals
Knowledge of refugee populations in Asia-Pacific
Counseling asylum seekers and refugees
Working in high-volume transactional environments
Familiarity with UNHCR PRIMES tools
Key Requirements
3 years relevant experience with High School Diploma OR 2 years with Bachelor's degree
Direct working experience with UNHCR RSD and resettlement case processing
Malaysian citizenship or valid work visa authorization required
Advanced knowledge of International Refugee Law and Human Rights Law
Proficiency in English language (B2 level)
Work Rights
Must have Malaysian citizenship or confirmed ability to secure work visa