Patient Service Representative - 3rd Shift

Advocate Health

BayCare Medical Center WI, United States
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
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High school graduate education required
1 year customer service or clerical experience
Epic electronic medical record proficiency
** Advocate Health is seeking a Patient Service Representative for their 3rd shift at BayCare Medical Center, responsible for greeting and checking in patients, processing registrations, and managing insurance verification. The role requires strong customer service skills, a high school diploma, and ideally one year of experience in a related field. **

Job Summary

  • The role involves greeting patients, verifying insurance benefits, and collecting patient responsibility at the time of service.
  • Employees will work a rotating 3rd shift schedule including nights and weekends while maintaining efficient patient flow.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, and educational assistance programs.

Matching Summary

Match Score: 75

** Advocate Health is seeking a Patient Service Representative for their 3rd shift at BayCare Medical Center, responsible for greeting and checking in patients, processing registrations, and managing insurance verification. The role requires strong customer service skills, a high school diploma, and ideally one year of experience in a related field. **

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school graduate education required
  • 1 year customer service or clerical experience
  • EPIC electronic medical record proficiency
  • Insurance verification and eligibility tools
  • Medicare Medicaid and third-party payer knowledge

Nice-to-have

  • Strong mathematical aptitude for billing
  • Critical thinking in high stress environments
  • Collaborative teamwork with clinical staff
  • Proactive process improvement communication

Key Requirements

  • High School Graduate diploma
  • 1 year customer service or clerical experience
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

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