Not specified, but likely requires flexibility across apac/emea/us time zones, suggesting a hybrid or flexible work arrangement.
Shift rotation covering apac emea us time zones
Excellent english communication skills written and spoken
Strong analytical and troubleshooting skills for mission critical applications
The job posting is for a Technical Support Engineer at a leading financial messaging services company headquartered in Belgium. The role involves providing technical support to customers, troubleshooting problems, and contributing to product improvements within a diverse and inclusive work environment
Job Summary
The company is the world's leading provider of secure financial messaging services headquartered in Belgium.
Key responsibilities include providing support through phone and web-case to resolve technical problems and determine root causes.
The organization offers a diverse and inclusive environment where everyone's voice counts and you can reach your full potential.
Matching Summary
Match Score: 85
The job posting is for a Technical Support Engineer at a leading financial messaging services company headquartered in Belgium. The role involves providing technical support to customers, troubleshooting problems, and contributing to product improvements within a diverse and inclusive work environment.
Skills & Requirements
Must-have
Shift rotation covering APAC EMEA US time zones
Excellent English communication skills written and spoken
Strong analytical and troubleshooting skills for mission critical applications
Nice-to-have
Customer-service mindset placing customer at center of attention
Ability to work in a multicultural environment
Desire to learn and progress through extensive product range
Key Requirements
Experience in technical customer support operation environment
Foundational knowledge in Operating Systems Windows or Linux
Beginner knowledge in Networking protocol TCP/IP routers VPN firewalls