Customer Support Agent

Live Nation Entertainment

Brussels, Belgium
Fluent in french and dutch
Good command of english
Experience in customer service roles
The role serves as the primary point of contact for Ticketmaster Belgium customers regarding tickets, events, and payments

Job Summary

  • The role serves as the primary point of contact for Ticketmaster Belgium customers regarding tickets, events, and payments.
  • Employees must handle high-pressure situations during major event on-sales while resolving technical issues efficiently.
  • The team operates within a diverse culture driven by values including reliability, teamwork, integrity, and belonging.

Matching Summary

The role serves as the primary point of contact for Ticketmaster Belgium customers regarding tickets, events, and payments.

Skills & Requirements

Must-have

  • Fluent in French and Dutch
  • Good command of English
  • Experience in customer service roles
  • Ability to work under pressure during peak periods

Nice-to-have

  • Familiarity with Salesforce or Zendesk
  • Passion for music and live events
  • Problem-solving skills
  • Team-player mentality

Key Requirements

  • Fluency in French and Dutch required
  • Previous customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter