Account Manager

The Knot Worldwide

Galway, Ireland
On-site
Consultative relationship building
Revenue retention and growth
Saas renewal and cancellation experience
The Account Manager is responsible for meeting or exceeding expectations for unit and revenue retention among the TKWW WeddingPro (vendor) base by developing a consultative relationship and providing proactive coaching

Job Summary

  • The Account Manager is responsible for meeting or exceeding expectations for unit and revenue retention among the TKWW WeddingPro (vendor) base by developing a consultative relationship and providing proactive coaching.
  • Responsibilities include building relationships with key vendor contacts, maintaining ownership of a book of business to achieve ACV targets, and directly owning vendor retention through managing renewals and saving requests.
  • The company champions celebration and offers holistic employee support, including flexible vacation, generous parental leave, and initiatives for growth, development, and happiness.

Matching Summary

The Account Manager is responsible for meeting or exceeding expectations for unit and revenue retention among the TKWW WeddingPro (vendor) base by developing a consultative relationship and providing proactive coaching.

Skills & Requirements

Must-have

  • Consultative relationship building
  • Revenue retention and growth
  • SaaS renewal and cancellation experience
  • Vendor success coaching
  • Pipeline management and forecasting

Nice-to-have

  • Passionate dreamers and thoughtful doers
  • Empowered and collaborative teams
  • Lifelong learners
  • Champion celebration and meaningful moments

Key Requirements

  • 2+ years SaaS consultative renewal/retention/expansion/cancellation experience
  • Proven performance against revenue goals
  • Experience owning a high-impact book of business
  • Comfortable with direct accountability
  • Proven influencing and problem-solving skills
  • Excellent communication and presentation skills
  • Consulting and coaching experience with SMBs
  • Quantitative and analytical skills
  • Comfortable with change and ambiguity

Work Rights

Not specified

Tailored Resume

Cover Letter