Technical Account Manager - Plex

Rockwell Automation

Tokyo, Japan
Fully remote
Customer engagement and escalation
Technical issue management
Customer satisfaction coordination
Rockwell Automation is focused on helping manufacturers be more productive and sustainable

Job Summary

  • Rockwell Automation is focused on helping manufacturers be more productive and sustainable.
  • The Technical Account Manager will ensure high levels of customer satisfaction and long-term relationships.
  • The role includes coordinating resources and addressing customer issues effectively.

Matching Summary

Rockwell Automation is focused on helping manufacturers be more productive and sustainable.

Skills & Requirements

Must-have

  • Customer engagement and escalation
  • Technical issue management
  • Customer satisfaction coordination

Nice-to-have

  • Relationship Management experience
  • Knowledge of ERP/MRP systems
  • Background in manufacturing

Key Requirements

  • Bachelor's Degree in Computer Science or Engineering
  • 2+ years in Customer/Technical Support
  • Legal authorization to work in the U.S.

Work Rights

Not specified

Tailored Resume

Cover Letter