Not specified (potentially hybrid or onsite based on hospitality industry norms).
Front office supervision experience
Opera pms proficiency required
Guest complaint resolution skills
SOURCEO PTE. LTD. is seeking a Duty Manager for its Village Cluster hotels in Singapore, responsible for overseeing the efficient operation of the hotel, particularly in the Front Office. The ideal candidate should have supervisory experience in the hotel industry, strong leadership skills, and a commitment to excellent guest service
Job Summary
The role involves supervising all Front Office sections including reception, cashier, and reservation services to ensure efficient hotel operations.
Candidates must be prepared to handle VIP arrivals, manage guest complaints with diplomacy, and oversee security-related incidents.
The position requires taking charge of staff training, monitoring room inventory for revenue maximization, and leading evacuation procedures during emergencies.
Matching Summary
Match Score: 75
SOURCEO PTE. LTD. is seeking a Duty Manager for its Village Cluster hotels in Singapore, responsible for overseeing the efficient operation of the hotel, particularly in the Front Office. The ideal candidate should have supervisory experience in the hotel industry, strong leadership skills, and a commitment to excellent guest service.