Customer Success Manager

F5

Multiple Locations
**
5+ years customer success experience
Big-ip and nginx technical knowledge
Load balancer and cloud networking expertise
** F5 is seeking a Customer Success Manager to enhance customer engagement and ensure the effective utilization of their technology solutions, particularly BIG-IP and NGINX. The ideal candidate will have experience in customer-facing roles within the technology industry, with a strong emphasis on relationship-building and driving business outcomes. **

Job Summary

  • Customer Success Managers act as trusted advisors guiding customers from onboarding through renewals to maximize value.
  • The role requires deep technical proficiency in BIG-IP, NGINX, and multi-cloud environments to drive adoption and business outcomes.
  • F5 prioritizes a diverse community where individuals can thrive while obsessing over making the lives of customers better.

Matching Summary

Match Score: 75

** F5 is seeking a Customer Success Manager to enhance customer engagement and ensure the effective utilization of their technology solutions, particularly BIG-IP and NGINX. The ideal candidate will have experience in customer-facing roles within the technology industry, with a strong emphasis on relationship-building and driving business outcomes. **

Skills & Requirements

Must-have

  • 5+ years Customer Success experience
  • BIG-IP and NGINX technical knowledge
  • Load balancer and cloud networking expertise
  • DACH region market understanding
  • Strategic customer relationship management

Nice-to-have

  • German or Eastern European language skills
  • Mentoring and training capabilities
  • Cross-functional collaboration skills
  • Resilience under pressure
  • Adaptability to changing customer needs

Key Requirements

  • Bachelor's degree required with 5+ years experience
  • Master's degree accepted in lieu of Bachelor's with 5+ years experience
  • Strong understanding of DACH market dynamics
  • Degree in Computing, Business, or IT preferred
  • Ability to travel up to 25% within home region

Work Rights

Not specified

Tailored Resume

Cover Letter