The Villeroy & Boch Group is a leading manufacturer in the ceramics and lifestyle sector with a global presence and a focus on innovation and design
Job Summary
The Villeroy & Boch Group is a leading manufacturer in the ceramics and lifestyle sector with a global presence and a focus on innovation and design.
The role involves managing export customer service processes including order accuracy, documentation, shipment coordination, and customer satisfaction.
The position requires collaboration across sales, finance, supply chain, and logistics teams to ensure timely order fulfillment and compliance.
Matching Summary
The Villeroy & Boch Group is a leading manufacturer in the ceramics and lifestyle sector with a global presence and a focus on innovation and design.
Skills & Requirements
Must-have
Export documentation expertise
Order processing and management
Customer communication and satisfaction
International shipping coordination
SAP proficiency
Microsoft Office skills
English language proficiency
Nice-to-have
Strong organizational skills
Ability to multitask under deadlines
Collaborative teamwork
Problem resolution and escalation
Continuous improvement mindset
Key Requirements
Bachelor’s degree in Business Administration, Logistics, or related field
3-5 years experience in export customer service or international logistics
Strong knowledge of Incoterms and international shipping regulations