Translate business processes into system capabilities
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Hansen Technologies is seeking a CRM Functional Consultant for their Pune office. The role involves optimizing Microsoft Dynamics 365 CRM solutions to enhance customer engagement and operational efficiency, requiring 3 to 5 years of relevant experience.
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Job Summary
You will design and optimize Microsoft Dynamics 365 CRM solutions that directly impact productivity, data quality, and business efficiency.
Your expertise ensures that critical customer‑facing and internal processes operate seamlessly across regions.
Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security.
Matching Summary
Match Score: 75
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Hansen Technologies is seeking a CRM Functional Consultant for their Pune office. The role involves optimizing Microsoft Dynamics 365 CRM solutions to enhance customer engagement and operational efficiency, requiring 3 to 5 years of relevant experience.
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Skills & Requirements
Must-have
Microsoft Dynamics 365 CRM
CRM configuration and security models
Translate business processes into system capabilities
Lead requirements gathering workshops
Design and configure Dynamics 365 CRM modules
Nice-to-have
AI enablement across operations
Drive user adoption through training
Maintain solution documentation
Enhance customer experience
Key Requirements
3 to 5 years of hands-on experience
MS Dynamics 365 CRM Functional Consultant
Excellent communication and stakeholder-management experience