Service Manager

NXP

Bangalore, India
Application lifecycle management
It service management frameworks
Vendor performance monitoring
NXP’s Business Applications IT team supports a diverse customer base and relies on external service providers to maintain and improve application services

Job Summary

  • NXP’s Business Applications IT team supports a diverse customer base and relies on external service providers to maintain and improve application services.
  • The Service Manager acts as the primary liaison between the organization and vendors, ensuring service delivery meets agreed standards and business objectives.
  • The role offers a challenging and impactful position in a global high-tech enterprise with competitive compensation, professional development opportunities, and a collaborative work environment.

Matching Summary

NXP’s Business Applications IT team supports a diverse customer base and relies on external service providers to maintain and improve application services.

Skills & Requirements

Must-have

  • application lifecycle management
  • IT service management frameworks
  • vendor performance monitoring
  • service level agreement management
  • incident and change management
  • ITSM tooling for monitoring

Nice-to-have

  • strong communication skills
  • stakeholder management
  • analytical mindset
  • problem-solving capabilities
  • flexible and team player
  • fluent English communication

Key Requirements

  • bachelor’s degree in IT or related field
  • experience with ITIL or similar frameworks
  • vendor management and negotiation skills
  • ability to manage multiple projects
  • experience with ITSM tools

Work Rights

Not specified

Tailored Resume

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