It Manager - Technology & Operations

Chanel

Singapore, Singapore
Service delivery management
Application and infrastructure support
Information security enforcement
The role will oversee the quality of service in designated countries to maintain SLA and ensure business and user satisfaction

Job Summary

  • The role will oversee the quality of service in designated countries to maintain SLA and ensure business and user satisfaction.
  • You will lead information security enforcement and remediation activities and scope, plan and deliver projects.
  • Chanel offers ongoing training and development to enhance your skills and knowledge in a supportive team environment.

Matching Summary

The role will oversee the quality of service in designated countries to maintain SLA and ensure business and user satisfaction.

Skills & Requirements

Must-have

  • Service Delivery Management
  • Application and infrastructure support
  • Information security enforcement
  • Stakeholder management skills
  • Effective communication skills
  • Incident and problem management
  • Change execution review

Nice-to-have

  • Collaborative environment
  • Partner to business stakeholders
  • Enthusiastic about new technology
  • Agility in designing solutions
  • User-centricity

Key Requirements

  • 8+ years hands on experience
  • ITIL V3/4 Foundation Level
  • Degree-qualified in Engineering/Computer Science/IT
  • Proven multi-tasking skills
  • Strong IT service management and project management skill

Work Rights

Not specified

Tailored Resume

Cover Letter