Customer Service Coordinator, Collections

Agilent Technologies UK

Not specified; pyy ranges determined by role, leve...
Not specified (assumed to be onsite based on the nature of the role)
Strong verbal and written communication skills
Experience in customer service or collections
Proficiency in ms excel and accounting systems
Agilent Technologies UK is seeking a Customer Service Coordinator for Collections to manage customer accounts, ensuring timely invoice collections and resolving disputes. The ideal candidate should have strong communication skills, a background in customer service or collections, and proficiency in MS Excel and accounting systems

Job Summary

  • The role involves managing a portfolio of customer accounts to ensure timely collection of outstanding invoices across the Americas region.
  • Candidates will engage with customers via phone and email to follow up on payments and maintain positive relationships while resolving queries.
  • The position requires collaboration with internal teams including Billing, Sales, Tax, and AR to efficiently investigate and resolve customer disputes.

Matching Summary

Match Score: 85

Agilent Technologies UK is seeking a Customer Service Coordinator for Collections to manage customer accounts, ensuring timely invoice collections and resolving disputes. The ideal candidate should have strong communication skills, a background in customer service or collections, and proficiency in MS Excel and accounting systems.

Salary

Not specified; Pay ranges determined by role, level, and location; Individual pay determined by work location and additional factors

Skills & Requirements

Must-have

  • Strong verbal and written communication skills
  • Experience in customer service or collections
  • Proficiency in MS Excel and accounting systems

Nice-to-have

  • Background in SAP ERP systems
  • Ability to collaborate cross-functionally
  • Customer service orientation with dispute resolution

Key Requirements

  • Bachelor's degree required
  • Minimum 2 years relevant experience
  • Complete understanding of general and technical aspects of job

Work Rights

Not specified

Tailored Resume

Cover Letter