Overnight Core Agent

Four Seasons Hotels Ltd

Puerto Rico
Answering and directing phone calls
Restaurant and spa reservations
Guest interaction and reservations
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The Core Agent is responsible for efficiently and courteously handling phone calls, reservations, guest inquiries, and administrative tasks to ensure maximum customer satisfaction.
  • The company offers a competitive salary, comprehensive benefits, and a supportive employee culture that encourages authenticity.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Skills & Requirements

Must-have

  • Answering and directing phone calls
  • Restaurant and spa reservations
  • Guest interaction and reservations
  • Hotel computer systems operation
  • Emergency and safety situations response

Nice-to-have

  • Genuine customer service passion
  • High level of professionalism
  • Luxury hotel employment experience
  • Strong communication skills

Key Requirements

  • Previous Guest Services experience
  • Luxury hotel experience is an asset

Work Rights

Not specified

Tailored Resume

Cover Letter