Duty Manager (japanese Speaking) - Voco Orchard Singapore

InterContinental Hotels Group (IHG)

Singapore, Singapore
On-site
Rotating shifts
Japanese speaking
Guest satisfaction
The Duty Manager ensures guests feel welcome and enjoy the voco™ experience, while maintaining high standards of service and operational efficiency

Job Summary

  • The Duty Manager ensures guests feel welcome and enjoy the voco™ experience, while maintaining high standards of service and operational efficiency.
  • This role involves leading the Front Office team, monitoring service behaviors, and ensuring the delivery of the voco™ brand promise throughout the guest journey.
  • The position offers a great salary, benefits, room discounts, and training opportunities within the global IHG family.

Matching Summary

The Duty Manager ensures guests feel welcome and enjoy the voco™ experience, while maintaining high standards of service and operational efficiency.

Skills & Requirements

Must-have

  • rotating shifts
  • Japanese speaking
  • guest satisfaction
  • hotel operations
  • team coordination

Nice-to-have

  • brand promotion
  • emergency response
  • training skills

Key Requirements

  • Diploma in Hotel Management
  • 2-3 years hotel industry experience
  • Fluent English and Japanese
  • Ability to work rotating shifts

Work Rights

Not specified

Tailored Resume

Cover Letter