Practicas Guest Experience - Torre Melina A Gran Meliá Hotel

Meliá

Barcelona, ES
On-site
Customer experience management
Guest relations
Digital guest experience
Meliá is seeking a guest experience intern for their Torre Melina A Gran Meliá Hotel in Barcelona. The role emphasizes customer service excellence and personalization of guest experiences while promoting a culture of growth and equality within the company

Job Summary

  • Meliá offers unlimited growth and development opportunities, allowing you to work in different countries while being part of a global family.
  • Key responsibilities include ensuring guest satisfaction, personalizing stays, anticipating needs, managing digital experiences, and resolving incidents.
  • Meliá is committed to equal opportunities, diversity, inclusion, and sustainable growth, fostering a culture of warmth, closeness, and passion.

Matching Summary

Match Score: 85

Meliá is seeking a guest experience intern for their Torre Melina A Gran Meliá Hotel in Barcelona. The role emphasizes customer service excellence and personalization of guest experiences while promoting a culture of growth and equality within the company.

Skills & Requirements

Must-have

  • Customer experience management
  • Guest relations
  • Digital guest experience
  • Handle guest incidents
  • Sensory architecture compliance

Nice-to-have

  • Inspiring personal growth
  • Global career opportunities
  • Team collaboration
  • Diversity and inclusion
  • Sustainable future commitment

Key Requirements

  • Inform direct manager and HR of interest
  • Comply with departmental standards and manuals

Work Rights

Not specified

Tailored Resume

Cover Letter