Consultant Senior Customer - F/h

PwC

Customer transformation
Front office transformation
Organizational models
Our 'Customer' team supports B2B/B2B2C/B2B clients in transforming their Front Office functions: Marketing, Sales, and Customer Relations

Job Summary

  • Our 'Customer' team supports B2B/B2B2C/B2B clients in transforming their Front Office functions: Marketing, Sales, and Customer Relations.
  • You will participate actively in building the strategic vision of Marketing, Sales, and Customer Relations departments and coordinate Business and Technical teams.
  • We offer an innovative technological environment with access to cutting-edge tools like the Tech Lab, Copilot M365, and the AI Factory, alongside exceptional learning and development opportunities.

Matching Summary

Our 'Customer' team supports B2B/B2B2C/B2B clients in transforming their Front Office functions: Marketing, Sales, and Customer Relations.

Skills & Requirements

Must-have

  • Customer transformation
  • Front Office transformation
  • Organizational models
  • Operational efficiency improvement
  • Omnichannel customer experience
  • AI and Gen AI initiatives

Nice-to-have

  • Curious and passionate personalities
  • Entrepreneurial spirit
  • Demand for excellence and benevolence
  • Inclusive and disability-friendly environment

Key Requirements

  • 3 to 8 years of experience
  • Consulting firm or Industry/Services experience
  • Client relationship transformation
  • Digital transformation
  • Customer, Sales, or Marketing team performance
  • Proficiency in PowerPoint and Excel
  • Excellent written and oral communication in French and English

Work Rights

Not specified

Tailored Resume

Cover Letter