Guest Services Representative

Advocate Illinois Masonic Medical Center

Unknown, Unknown, US
Base: $18.85 - $28.30; bonus/equity: not specified...
Provide superior customer service
Answer hospital-related questions
Enforce patient and associate safety
Supports a strategic location in the hospital by providing resources, information, and security to visitors, patients, staff, and physicians

Job Summary

  • Supports a strategic location in the hospital by providing resources, information, and security to visitors, patients, staff, and physicians.
  • Performs additional tasks related to special programs or services available to patients, such as complimentary parking, transportation scheduling/assistance, travel vouchers, etc.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Supports a strategic location in the hospital by providing resources, information, and security to visitors, patients, staff, and physicians.

Salary

Base: $18.85 - $28.30; Bonus/Equity: Not specified; Benefits: No

Skills & Requirements

Must-have

  • Provide superior customer service
  • Answer hospital-related questions
  • Enforce patient and associate safety
  • Monitor infant security system
  • Respond to emergency situations

Nice-to-have

  • Bilingual, especially Spanish-speaking
  • Work directly with volunteers
  • Maintain composure in stressful situations
  • Ethical and sound decision-making

Key Requirements

  • High school diploma or equivalent
  • 2 years customer service experience
  • Proficient with Excel
  • Lift up to 35 pounds without assistance

Work Rights

Not specified

Tailored Resume

Cover Letter