Customer Service Representative Bilingual Spanish Preferred

Plscareers

Columbus, OH, United States
Base: $13—$15 usd; bonus/equity: not specified; be...
On-site
Outstanding customer service
Educate customers on products
Comply with regulations
Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Responsibilities include ensuring transactions comply with regulations, maintaining a balanced cash drawer, accurately completing transactions, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.

Salary

Base: $13—$15 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • outstanding customer service
  • educate customers on products
  • comply with regulations
  • follow company policies
  • maintain balanced cash drawer
  • complete transactions accurately
  • use point-of-sale system

Nice-to-have

  • engage with customers
  • offer products based on needs
  • professional appearance and demeanor
  • honest and have integrity
  • work flexible hours
  • English/Spanish bilingual

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Able to stand for extended periods
  • Ability to lift up to 15 lbs.
  • Work in restrictive spaces
  • Concentrate in busy environment

Work Rights

Not specified

Tailored Resume

Cover Letter