Per Diem Practice Patient Care Coordinator

Capital Region Health Care Corporation

Concord, US
Patient registration and data management
Customer service and patient interaction
Medical office operations knowledge
The PCC is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service

Job Summary

  • The PCC is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.
  • Responsibilities include greeting and arriving patients, verifying information, facilitating patient care between services, and maintaining medical records.
  • The role involves processing calls, scheduling appointments, managing reports, and distributing mail/faxes while supporting a patient-centered medical home culture.

Matching Summary

The PCC is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.

Skills & Requirements

Must-have

  • Patient registration and data management
  • Customer service and patient interaction
  • Medical office operations knowledge
  • Scheduling and appointment management
  • Handling patient inquiries and requests
  • Mail, fax, and electronic desktop distribution

Nice-to-have

  • Support a culture of 'yes'
  • Patient-centered medical home support
  • Independent and team project work

Key Requirements

  • High School degree or GED equivalency
  • Proven customer service experience
  • Familiarity with medical terminology preferred

Work Rights

Not specified

Tailored Resume

Cover Letter