The Connect and Assure Specialist position at nbn involves managing business customer orders and incidents within a technical environment focused on telecommunications. The role requires strong technical acumen and customer service skills, with a commitment to building Australia's digital future
Job Summary
The Connect and Assure Specialist will be critical to delivering an end-to-end business grade service through front and back of house functions that support nbn’s Business Customers.
You’ll be doing just that, leaving a legacy for all Australians with equal employment, great training, and true flexible working arrangements.
Life at nbn is about being part of something bigger, helping lift the digital capability of the nation.
Matching Summary
Match Score: 85
The Connect and Assure Specialist position at nbn involves managing business customer orders and incidents within a technical environment focused on telecommunications. The role requires strong technical acumen and customer service skills, with a commitment to building Australia's digital future.
Skills & Requirements
Must-have
Experience supporting business customers
Strong technical knowledge of telecommunications
Tier 2 troubleshooting capability
Nice-to-have
Excellent communication and stakeholder engagement