Ambulatory Patient Access Representative- Bhp

Nationwide Children's Hospital

Columbus, OH, US
Excellent customer service
Accurate demographic information
Insurance eligibility screening
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.
  • Interviews and registers patients, obtaining accurate demographic, insurance, and physician information while screening for eligibility and pre-certification.
  • Establishes and maintains open communication with all departments Patient Access interacts with and clinical staff.

Matching Summary

Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.

Skills & Requirements

Must-have

  • excellent customer service
  • accurate demographic information
  • insurance eligibility screening
  • navigating current technology systems
  • administrative skills

Nice-to-have

  • open communication with departments
  • assisting with new employee training
  • multi-tasking in stressful environment

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience
  • CPR certification

Work Rights

Not specified

Tailored Resume

Cover Letter