8 years experience as duty manager or assistant front office manager
Proficient in opera cloud system
Ability to work weekends and public holidays
PARKROYAL PICKERING HOTEL is seeking an Assistant Front Office Manager to support day-to-day hotel operations, enhance guest experiences, and lead upselling initiatives. The ideal candidate should have at least 8 years of relevant experience, strong communication skills, and proficiency in Opera Cloud
Job Summary
You will assist the Front Office Manager in managing smooth day-to-day hotel operations and collaborating with multiple departments to enhance guest experience.
The role requires monitoring room inventory to maximize utilization and revenue while leading upselling initiatives to achieve targets.
Candidates must have demonstrated expertise in front office reception functions with at least 8 years of relevant management experience.
Matching Summary
Match Score: 85
PARKROYAL PICKERING HOTEL is seeking an Assistant Front Office Manager to support day-to-day hotel operations, enhance guest experiences, and lead upselling initiatives. The ideal candidate should have at least 8 years of relevant experience, strong communication skills, and proficiency in Opera Cloud.
Skills & Requirements
Must-have
8 years experience as Duty Manager or Assistant Front Office Manager
Proficient in Opera Cloud system
Ability to work weekends and public holidays
Experience monitoring VIP guest wellbeing
Strong communication skills for staff engagement
Nice-to-have
Flexibility and adaptability to changing operational needs
Experience with LQA standards coordination
Ability to perform effectively under pressure
Track record of upselling initiatives
Leadership in monthly section meetings
Key Requirements
At least 8 years of experience as a Duty Manager or Assistant Front Office Manager