Support Specialist, Operations & Support

FOX Television Stations

Base: $100,000.00-$110,000.00 for high cost market...
3+ years digital operations experience
Content management system expertise
Ai tool proficiency for productivity
The role ensures end-to-end technical delivery of best-in-class experiences across local news digital platforms while leveraging AI tools to streamline support

Job Summary

  • The role ensures end-to-end technical delivery of best-in-class experiences across local news digital platforms while leveraging AI tools to streamline support.
  • Support Specialists will act as subject matter experts on core systems including CMS, VMS, and live schedulers to prevent issues before they impact markets.
  • This position offers a competitive salary range of $83,300.00 to $110,000.00 annually depending on location, along with comprehensive benefits including medical, dental, vision, and 401(k) plans.

Matching Summary

The role ensures end-to-end technical delivery of best-in-class experiences across local news digital platforms while leveraging AI tools to streamline support.

Salary

Base: $100,000.00-$110,000.00 for high cost markets; $83,300.00-$91,600.00 for other US locations; Benefits: Medical/dental/vision, insurance, 401(k), paid time off

Skills & Requirements

Must-have

  • 3+ years digital operations experience
  • Content management system expertise
  • AI tool proficiency for productivity
  • Strong written verbal communication skills
  • SEO and video publishing workflows

Nice-to-have

  • Experience with Conviva or DataDog analytics
  • Familiarity with Zapier or n8n automation
  • Slack-based operations experience
  • Prompt engineering knowledge
  • Curiosity to learn new technologies

Key Requirements

  • 3+ years in digital operations or technical support
  • Hands-on experience with content management systems
  • Demonstrated ability to use AI tools like ChatGPT or Copilot

Work Rights

Not specified

Tailored Resume

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