Claims Consultant

52

Tweed Heads, Australia
Not specified; annual compyny incentive scheme inc...
Hybrid (up to 3 days per week remote after performance evaluation)
Customer focused service delivery
Caseload management within legislation
Team collaboration skills
EML is seeking a Claims Consultant to join their team in Tweed Heads, Australia, with a focus on managing workers' compensation claims. The role offers a chance to make a positive impact on injured workers' lives while providing a supportive environment with opportunities for growth

Job Summary

  • You will manage a portfolio of workers compensation claims while supporting injured workers to recover and return to work.
  • The role offers flexibility to work from home up to 3 days per week after the first three months subject to performance.
  • EML provides comprehensive benefits including a corporate wellbeing program, generous discounts, and up to 16 weeks paid parental leave.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant to join their team in Tweed Heads, Australia, with a focus on managing workers' compensation claims. The role offers a chance to make a positive impact on injured workers' lives while providing a supportive environment with opportunities for growth.

Salary

Not specified; Annual company incentive scheme included; Salary reviews available

Skills & Requirements

Must-have

  • Customer focused service delivery
  • Caseload management within legislation
  • Team collaboration skills
  • Multitasking and priority shifting

Nice-to-have

  • Experience in medical or hospitality fields
  • Creative stakeholder engagement
  • High attention to detail
  • Self-motivated proactive approach

Key Requirements

  • Previous experience in customer service
  • Ability to attend face-to-face group interview on May 6th 2026
  • Willingness to go above and beyond for customers

Work Rights

Not specified

Tailored Resume

Cover Letter