Client Experience Manager (london Based)

Tixr

London, United Kingdom
Base: £45,000-£60,000 py; bonus/equity: not specif...
On-site
Hybrid work with london office presence
Client relationship management
Crm and project management tools proficiency
Tixr is on a mission to transform the ticket-buying experience with a modern approach to a legacy business

Job Summary

  • Tixr is on a mission to transform the ticket-buying experience with a modern approach to a legacy business.
  • As a Client Experience Manager, you will serve as the day-to-day contact for clients across the UK and Europe, ensuring platform adoption and satisfaction.
  • The role offers private medical, dental, life insurance, pension, flexible working, and unique perks like ticket hookups and team offsites.

Matching Summary

Tixr is on a mission to transform the ticket-buying experience with a modern approach to a legacy business.

Salary

Base: £45,000-£60,000 pa; Bonus/Equity: Not specified; Benefits: Private Medical, Dental, Life Insurance, Pension, Flexible Working

Skills & Requirements

Must-have

  • Hybrid work with London office presence
  • Client relationship management
  • CRM and project management tools proficiency
  • Operational client account management
  • Technical collaboration and troubleshooting
  • Event and ticketing operations experience

Nice-to-have

  • Experience with primary ticketing platforms
  • Financial reporting and event building
  • Digital marketing knowledge
  • On-site sports and touring event experience
  • Adaptability and openness to feedback
  • Strong communication and negotiation skills

Key Requirements

  • Bachelor’s degree in business or related field
  • 5+ years in externally-facing roles in technology or live events
  • Right to work in the UK without sponsorship
  • Hybrid work with minimum 3 days in London office

Work Rights

Must have right to work in the UK without sponsorship

Tailored Resume

Cover Letter