Fairmont Gold Executive Lounge Supervisor

Fairmont Hotels & Resorts

Washington, DC, United States
Base: $25.00-28.50 ph; bonus/equity: not specified...
On-site
Fairmont gold standards
Guest satisfaction
Interdepartmental communication
Fairmont Hotels & Resorts is dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen

Job Summary

  • Fairmont Hotels & Resorts is dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
  • By fostering an engaged team of service professionals as Assistant Manager, Fairmont Gold, you will bring our exceptional “Fairmont Gold standards” to life in our Fairmont Gold Lounge and beautifully renovated rooms.
  • Your essential job functions include, but are not limited to: Consistently offer professional, friendly, and engaging service Coordinating all aspects of the Fairmont Gold floors, to ensure the smooth operation and the highest level of guest satisfaction at all times.

Matching Summary

Fairmont Hotels & Resorts is dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Salary

Base: $25.00-28.50 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fairmont Gold standards
  • guest satisfaction
  • interdepartmental communication
  • staff supervision
  • guest concern resolution

Nice-to-have

  • luxury hotel experience
  • engaging service
  • proactive service enhancement
  • team development

Key Requirements

  • 2 years guest service experience
  • 4 or 5 star hotel experience
  • Supervisory experience
  • Opera or related system experience a plus
  • Legally able to work in the United States

Work Rights

Must be legally able to work in the United States

Tailored Resume

Cover Letter