Not specified; not specified; includes pension pla...
Onsite
Microsoft windows 10/11 server experience
Office 365 and office 2016-2021 proficiency
German language skills c1 level minimum
Wolters Kluwer Tax & Accounting Deutschland GmbH is seeking an IT Support professional to provide technical assistance and customer support for their software solutions. The role requires strong knowledge of Microsoft products and a service-oriented mindset, along with a commitment to ongoing professional development
Job Summary
The role involves acting as the primary contact for technical application questions and providing telephone and written customer support for software solutions.
Employees will develop independent solution proposals, document customer interactions, and create FAQs and online tutorials for recurring client issues.
The company offers a secure future with an unlimited contract, 30 days of vacation, flexible working hours, and opportunities to work abroad.
Matching Summary
Match Score: 85
Wolters Kluwer Tax & Accounting Deutschland GmbH is seeking an IT Support professional to provide technical assistance and customer support for their software solutions. The role requires strong knowledge of Microsoft products and a service-oriented mindset, along with a commitment to ongoing professional development.
Salary
Not specified; Not specified; Includes pension plan, JobRad, volunteer day, and corporate benefits
Skills & Requirements
Must-have
Microsoft Windows 10/11 Server experience
Office 365 and Office 2016-2021 proficiency
German language skills C1 level minimum
Completed IT training or equivalent experience
Nice-to-have
Experience with Microsoft SQL Server setup
Knowledge of DocuWare implementation
Previous software support phone contact experience
Willingness to travel for training seminars
Key Requirements
Successfully completed IT vocational training
Minimum C1 German proficiency in speech and writing
Availability for training at other German locations