Love Encore Delivery Specialist

Suburban Subaru

Troy, MI, United States
Base: $60,000–$80,000; bonus/equity: not specified...
On-site
Subaru product knowledge
Customer experience
Follow-up communication
Suburban Subaru is seeking a Love Encore Delivery Specialist to enhance the customer experience for new Subaru owners. This role focuses on ensuring customers thoroughly understand their vehicle's features and maintain engagement with the dealership after their purchase

Job Summary

  • The Subaru Star Delivery Specialist ensures new Subaru owners gain a thorough understanding of all Subaru features and technologies.
  • This role involves coordinating follow-up, scheduling, and execution of Love-Encore redeliveries between 14 – 60 days after initial delivery.
  • The position offers a projected annual pay range of $60,000–$80,000 and includes comprehensive industry benefits.

Matching Summary

Match Score: 85

Suburban Subaru is seeking a Love Encore Delivery Specialist to enhance the customer experience for new Subaru owners. This role focuses on ensuring customers thoroughly understand their vehicle's features and maintain engagement with the dealership after their purchase.

Salary

Base: $60,000–$80,000; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Subaru product knowledge
  • Customer experience
  • Follow-up communication
  • Scheduling and coordination
  • Product training

Nice-to-have

  • HEART Pillars
  • Subaru Love Promise
  • Customer relationship building

Key Requirements

  • Subaru Foundations Certification
  • Continuing product education
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter