Café & Retail Manager – Cheese World

Saputo Dairy Australia

Base: competitive annual salary; bonus/equity: abi...
Not specified (assumed to be predominantly onsite due to the nature of the role)
People leadership
Customer experience focus
Commercial performance
Saputo Dairy Australia is seeking a Café & Retail Manager for Cheese World, a prominent food and tourism destination. The role emphasizes leadership in hospitality, customer experience, and commercial performance, with responsibilities ranging from café operations to event management

Job Summary

  • This role offers end‑to‑end responsibility across café, retail, tastings, events and e‑commerce, with a strong focus on people leadership, customer experience and commercial performance.
  • Lead and develop the staff building a positive, high‑performing and safe team culture.
  • This is an opportunity to lead a well‑known food and tourism brand, influence the customer experience end‑to‑end, and make a genuine impact on venue performance and future growth.

Matching Summary

Match Score: 85

Saputo Dairy Australia is seeking a Café & Retail Manager for Cheese World, a prominent food and tourism destination. The role emphasizes leadership in hospitality, customer experience, and commercial performance, with responsibilities ranging from café operations to event management.

Salary

Base: Competitive annual salary; Bonus/Equity: Ability to participate in our Employee Share Ownership Program; Benefits: Product Discounts and other employee benefits

Skills & Requirements

Must-have

  • People leadership
  • Customer experience focus
  • Commercial performance
  • Team development
  • Food safety standards
  • OH&S compliance

Nice-to-have

  • Growth-driven work environment
  • Inclusive culture
  • Collaborative revenue growth

Key Requirements

  • Experience in hospitality leadership
  • People supervision experience
  • Managing labour planning
  • Managing stock levels
  • Managing operating costs
  • Australian working rights

Work Rights

Australian working rights required

Tailored Resume

Cover Letter