Service Cloud Solution Engineer

Salesforce UK

Not specified
Deep functional understanding of call centre operations
Ability to develop technical sales strategy
Experience configuring salesforce solutions
Salesforce UK is seeking a Service Cloud Solution Engineer to promote and articulate their Service Cloud product offerings to customers, particularly focusing on call center solutions. The ideal candidate should possess both technical and sales skills, with a deep understanding of call center operations and the ability to deliver tailored product demonstrations

Job Summary

  • The Service Cloud Solution Engineer is responsible for communicating product offerings and architecture to prospects based on specific business requirements.
  • The primary goal is to remove all technical objections related to Service Cloud in the sales cycle while collaborating with international teams.
  • Join Salesforce to leverage Agentforce, the future of AI, and help redefine what's possible for organizations of all sizes.

Matching Summary

Match Score: 85

Salesforce UK is seeking a Service Cloud Solution Engineer to promote and articulate their Service Cloud product offerings to customers, particularly focusing on call center solutions. The ideal candidate should possess both technical and sales skills, with a deep understanding of call center operations and the ability to deliver tailored product demonstrations.

Skills & Requirements

Must-have

  • Deep functional understanding of call centre operations
  • Ability to develop technical sales strategy
  • Experience configuring Salesforce solutions
  • Proficiency in English and Filipino/Tagalog

Nice-to-have

  • Previous experience as a Sales Engineer or Architect
  • Basic programming experience in HTML and web technologies
  • Workflow, BPM, and integration experience
  • AI and Generative AI experience
  • Past CRM solution experience like Siebel or Oracle

Key Requirements

  • Must be proficient in English and Filipino/Tagalog
  • Ability to travel up to 50%
  • Strong desire to improve technical and sales skills

Work Rights

Not specified

Tailored Resume

Cover Letter