Banking Operations Analyst

Accenture Australia

**
Core banking operations experience
Retail banking card operations knowledge
Root cause analysis skills
** Accenture Australia is seeking a Banking Operations Analyst with 4 to 7 years of experience in core banking operations, particularly focused on customer complaint resolution within retail banking. The ideal candidate should possess strong analytical skills, attention to detail, and the ability to communicate effectively in English. **

Job Summary

  • The role involves investigating escalated complaints, identifying root causes, and recommending corrective actions to mitigate risks.
  • Candidates must possess domain expertise in loans, credit cards, deposits, or investments to analyze operational workflows effectively.
  • This position requires advanced English proficiency to create detailed documentation and interact with internal stakeholders regarding process adherence.

Matching Summary

Match Score: 75

** Accenture Australia is seeking a Banking Operations Analyst with 4 to 7 years of experience in core banking operations, particularly focused on customer complaint resolution within retail banking. The ideal candidate should possess strong analytical skills, attention to detail, and the ability to communicate effectively in English. **

Skills & Requirements

Must-have

  • Core Banking Operations experience
  • Retail Banking Card Operations knowledge
  • Root cause analysis skills
  • Complex documentation understanding
  • Advanced English proficiency

Nice-to-have

  • Self-starter motivation
  • Proactive issue resolution
  • Stakeholder interaction ability
  • Team guidance capability

Key Requirements

  • 4 to 7 years of experience
  • Any Graduation degree
  • Rotational shift availability

Work Rights

Not specified

Tailored Resume

Cover Letter