Financial Aid Advisor (bilingual)

Washington State University

Pullman, WA, US
Student services professional: $3,379.14 - $4,120....
Bilingual spanish-english proficiency
Customer service experience
Experience with diverse populations
This role serves as the primary point of contact for students, faculty, staff, and parents regarding financial aid and scholarships

Job Summary

  • This role serves as the primary point of contact for students, faculty, staff, and parents regarding financial aid and scholarships.
  • The position involves coordinating study abroad financial aid processing and providing specialized support to Spanish-speaking families.
  • Candidates will receive a comprehensive benefits package including medical, dental, life insurance, retirement plans, and tuition waivers.

Matching Summary

This role serves as the primary point of contact for students, faculty, staff, and parents regarding financial aid and scholarships.

Salary

Student Services Professional: $3,379.14 - $4,120.91 monthly; Student Services Coordinator/Advisor 1: $3,750.85 - $4,574.21 monthly; Benefits include paid leave, insurance, retirement, and tuition waiver

Skills & Requirements

Must-have

  • Bilingual Spanish-English proficiency
  • Customer service experience
  • Experience with diverse populations
  • Strong written and verbal communication skills
  • Ability to work flexible schedules including weekends

Nice-to-have

  • Master's degree in related field
  • PeopleSoft software experience
  • Higher education student services background
  • Team environment collaboration skills
  • Experience interpreting rules and regulations

Key Requirements

  • Bachelor's degree required
  • 1-2 years professional work experience in student services
  • Must be bilingual in Spanish and English
  • US citizenship or lawful authorized non-citizen status required
  • Background check required due to access to sensitive data

Work Rights

Must be US citizen or lawfully authorized non-US citizen

Tailored Resume

Cover Letter