Customer Success Manager

Dematic Inc

Multiple Locations
Base: $64,500 - $94,600; bonus/equity: not specifi...
Not specified
Customer lifecycle management
Proactive customer engagement
Customer retention and expansion
Dematic Inc is seeking passionate and strategic Customer Success Managers to oversee customer outcomes post-implementation in their Lifecycle Solutions & Services organization. The role emphasizes proactive engagement, operational continuity, and the internal representation of customer needs, while offering competitive compensation and career development opportunities

Job Summary

  • The Customer Success Manager is the primary owner of customer outcomes across the post-implementation lifecycle and ensures customers achieve measurable value from Dematic solutions.
  • This role offers career development, competitive compensation and benefits, pay transparency, and global opportunities.
  • Dematic provides equal employment opportunities and prohibits discrimination and harassment of any type.

Matching Summary

Match Score: 85

Dematic Inc is seeking passionate and strategic Customer Success Managers to oversee customer outcomes post-implementation in their Lifecycle Solutions & Services organization. The role emphasizes proactive engagement, operational continuity, and the internal representation of customer needs, while offering competitive compensation and career development opportunities.

Salary

Base: $64,500 - $94,600; Bonus/Equity: Not specified; Benefits: Competitive Compensation and Benefits

Skills & Requirements

Must-have

  • customer lifecycle management
  • proactive customer engagement
  • customer retention and expansion
  • data tracking and reporting
  • strong communication skills
  • travel to customer sites

Nice-to-have

  • collaborative work environment
  • analytical and process oriented
  • problem solving skills
  • ability to learn new software quickly
  • customer focus and passion

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 3-5 years customer success or related experience
  • ability to travel approximately 30%+

Work Rights

Not specified

Tailored Resume

Cover Letter