5+ years technical support or consulting experience
Experience deploying and operating kubernetes
Strong understanding of observability solutions
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Grafana Labs is seeking a Senior Observability Architect to lead technical partnerships with key customers, focusing on the implementation of observability solutions. The ideal candidate will possess strong technical skills in observability, customer engagement, and systems architecture, while thriving in a remote-first, collaborative culture.
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Job Summary
This role serves as the primary technical point of contact responsible for architecting long-term customer success and deeply embedding Grafana technology into mission-critical systems.
The team thrives in a remote-first, innovation-driven environment where transparency, autonomy, and trust fuel meaningful work across a global collaborative culture.
Candidates will act as the voice of the customer internally, shaping product feedback and roadmap priorities while driving tangible outcomes through strategic technical partnerships.
Matching Summary
Match Score: 75
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Grafana Labs is seeking a Senior Observability Architect to lead technical partnerships with key customers, focusing on the implementation of observability solutions. The ideal candidate will possess strong technical skills in observability, customer engagement, and systems architecture, while thriving in a remote-first, collaborative culture.
**
Salary
OTE: $204,000 - $244,000; Equity: Restricted Stock Units (RSUs) included; Benefits: Not specified
Skills & Requirements
Must-have
5+ years technical support or consulting experience
Experience deploying and operating Kubernetes
Strong understanding of observability solutions
Proven ability to manage multiple clients simultaneously
Nice-to-have
Familiarity with Grafana, Prometheus, and Loki
Experience connecting product usage to ROI
Creative problem-solving for adoption challenges
Background in open source technologies
Key Requirements
Bachelor's degree in Computer Science or related field