Team Leader With German

Capita

Kraków, Poland
Competitive salary; not specified; medical insuran...
Fluency in german c1 level
English language proficiency b2
Solid understanding of polish labour law
You will lead a dynamic team of customer service professionals by coaching them to meet quality and performance goals

Job Summary

  • You will lead a dynamic team of customer service professionals by coaching them to meet quality and performance goals.
  • The role requires ensuring compliance with Polish labour law while managing schedules and fostering a positive team spirit.
  • Employees receive competitive salary, supplementary medical insurance, and an extra day off for voluntary activities.

Matching Summary

You will lead a dynamic team of customer service professionals by coaching them to meet quality and performance goals.

Salary

Competitive salary; Not specified; Medical insurance, Multisport/MultiKafeteria benefits included

Skills & Requirements

Must-have

  • Fluency in German C1 level
  • English language proficiency B2
  • Solid understanding of Polish labour law
  • Previous team leadership experience
  • Coaching and mentoring capabilities

Nice-to-have

  • Strong analytical thinking skills
  • Customer-first mindset approach
  • Ability to build trust with teams
  • Organisational talent for scheduling
  • Respectful service-oriented leadership

Key Requirements

  • German fluency at C1 level
  • English proficiency at B2 level
  • Knowledge of Polish labour law
  • Prior team leader experience required

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter