Customer Service Representative

BMO

Richmond Hill, Canada
$34,750.00 - $47,250.00; not specified; health ins...
Deliver exceptional customer service
Identify customer needs
Provide financial advice
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Supports customer requests, handles transactions, and offers advice on digital and self-serve options to enhance the banking experience.
  • BMO offers a total compensation package that may include performance-based incentives, bonuses, health insurance, tuition reimbursement, and retirement savings plans.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

$34,750.00 - $47,250.00; Not specified; Health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans

Skills & Requirements

Must-have

  • Deliver exceptional customer service
  • Identify customer needs
  • Provide financial advice
  • Handle banking transactions
  • Promote digital banking options
  • Collaborate with team members

Nice-to-have

  • Creative problem-solving approach
  • Proactive customer engagement
  • Commitment to ethical conduct
  • Continuous learning mindset

Key Requirements

  • Post-secondary degree or certification desirable
  • High-level knowledge of personal banking offers
  • Confident use of digital tools
  • Basic knowledge of sales and business banking solutions
  • Basic verbal and written communication skills
  • Basic organization skills
  • Basic collaboration and team skills

Work Rights

Not specified

Tailored Resume

Cover Letter