Technical Support Coordinator

Scania CV AB

Wellington, New Zealand
On-site
Technical assistance
Reporting systems administration
Dealer network support
Scania CV AB is seeking a Technical Support Coordinator based in Wellington, New Zealand, to provide technical support and advice to branches, dealers, and customers. The ideal candidate will have qualifications in Mechanical/Electrical fields and experience in the heavy vehicle industry, with a strong focus on customer service and technical knowledge

Job Summary

  • Interact with internal & external customers by providing technical assistance.
  • Administer reporting systems for Top 10 & Field Failure and provide support to State Dealer Network.
  • Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability.

Matching Summary

Match Score: 85

Scania CV AB is seeking a Technical Support Coordinator based in Wellington, New Zealand, to provide technical support and advice to branches, dealers, and customers. The ideal candidate will have qualifications in Mechanical/Electrical fields and experience in the heavy vehicle industry, with a strong focus on customer service and technical knowledge.

Skills & Requirements

Must-have

  • technical assistance
  • reporting systems administration
  • dealer network support
  • product modification approval
  • technical innovation awareness

Nice-to-have

  • inclusive work culture
  • career progression potential
  • focus on sustainability
  • digitalisation and electrification

Key Requirements

  • Formal qualifications in Mechanical/Electrical
  • Experience in heavy vehicle industry
  • Experience repairing European heavy vehicles
  • Heavy Vehicle and electrical systems knowledge
  • Ability to read manuals and conduct fault diagnosis
  • Full New Zealand working rights

Work Rights

Full New Zealand working rights required

Tailored Resume

Cover Letter