Implementation Manager, Emea

Hightouch

Remote
Remote
Technical implementation lifecycle
Customer onboarding
Data infrastructure integration
Hightouch is seeking an Implementation Manager for their EMEA region, focused on overseeing successful customer onboarding and technical integrations. The role requires strong communication skills and a background in technical implementation, while promoting a collaborative and innovative company culture

Job Summary

  • As an Implementation Manager, you will be the force behind successful implementations at Hightouch.
  • You will own the full implementation and enablement lifecycle for Hightouch’s Mid-Market and Enterprise customers.
  • Standardize and automate implementation processes to increase team efficiency and customer satisfaction.

Matching Summary

Match Score: 85

Hightouch is seeking an Implementation Manager for their EMEA region, focused on overseeing successful customer onboarding and technical integrations. The role requires strong communication skills and a background in technical implementation, while promoting a collaborative and innovative company culture.

Skills & Requirements

Must-have

  • technical implementation lifecycle
  • customer onboarding
  • data infrastructure integration
  • technical discovery sessions
  • implementation workshops
  • technical documentation

Nice-to-have

  • first-principles thinking
  • growth mindset
  • strong communicators
  • compassion and kindness

Key Requirements

  • 5-10 years of experience in technical implementation, solutions architecture, or similar roles with enterprise software
  • Strong technical background with hands-on experience in data integration, APIs, and enterprise architecture
  • Proven track record of successfully managing complex technical implementations
  • Experience creating and optimizing scalable implementation processes
  • Excellence in technical project management
  • Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)

Work Rights

Not specified

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