Senior Customer Service Representative With Italian Language

MEDTRONIC

Heerlen, Netherlands
Base: 39,200.00 eur - 58,800.00 eur; bonus/equity:...
Italian language proficiency required
English verbal and written communication
Order-to-cash process execution
The role involves supporting day-to-day Order-To-Cash processes including processing, monitoring, and invoicing orders

Job Summary

  • The role involves supporting day-to-day Order-To-Cash processes including processing, monitoring, and invoicing orders.
  • Employees will serve as the single point of contact for business contacts while building lasting relationships with customers and internal stakeholders.
  • Medtronic offers a competitive salary ranging from 39,200.00 EUR to 58,800.00 EUR along with flexible benefits and a short-term incentive plan.

Matching Summary

The role involves supporting day-to-day Order-To-Cash processes including processing, monitoring, and invoicing orders.

Salary

Base: 39,200.00 EUR - 58,800.00 EUR; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Flexible benefits package not specified

Skills & Requirements

Must-have

  • Italian language proficiency required
  • English verbal and written communication
  • Order-to-Cash process execution
  • Dispute resolution and complaint handling
  • 2+ years customer service experience

Nice-to-have

  • Proactive team player with drive for results
  • Ability to work under pressure
  • Strong focus on customer satisfaction
  • Experience in international environment

Key Requirements

  • Bachelor's degree or MBO+
  • 2+ years experience in customer service and order management
  • Residence within 80km radius of Heerlen, Netherlands

Work Rights

Must reside within 80km of Heerlen office

Tailored Resume

Cover Letter