Entry-level Travel Counselor

Amex GBT

Mexico
Fully remote
Full proficiency in english language
Highly proficient in computer skills
Resolving customer issues quickly
Amex GBT is seeking an Entry-level Travel Counselor based in Mexico who will provide world-class service to corporate travel clients. The position requires a passion for customer service, proficiency in English, and a willingness to work flexible hours, including nights and weekends

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
  • Travel Service Representatives are the heart of our organization at Amex GBT, providing world class service to our corporate travel clients.
  • We give an 8-week-long paid training program.

Matching Summary

Match Score: 85

Amex GBT is seeking an Entry-level Travel Counselor based in Mexico who will provide world-class service to corporate travel clients. The position requires a passion for customer service, proficiency in English, and a willingness to work flexible hours, including nights and weekends.

Skills & Requirements

Must-have

  • Full proficiency in English language
  • Highly proficient in computer skills
  • Resolving customer issues quickly
  • Quiet, secure home office space
  • Reliable high speed internet service

Nice-to-have

  • Passionate about world-class customer service
  • Empathetic, calm, and courteous
  • Collaborate within your team
  • Excited about non-traditional hours

Key Requirements

  • 3+ years of experience in customer service
  • Experience in contact centers
  • Experience in hospitality
  • Understanding of math applications

Work Rights

Not specified

Tailored Resume

Cover Letter