The Business Process Analyst is responsible for driving collaboration and continuous improvement by aligning KPIs with business goals, optimizing operations through data and analysis and developing scalable reporting and analytics frameworks that support decision-making, operational efficiency and enable improved customer experience
Job Summary
The Business Process Analyst is responsible for driving collaboration and continuous improvement by aligning KPIs with business goals, optimizing operations through data and analysis and developing scalable reporting and analytics frameworks that support decision-making, operational efficiency and enable improved customer experience.
You will have the opportunity to collaborate with business stakeholders to understand requirements, define key performance indicators (KPIs) and metrics, and ensure alignment with business objectives and functional strategy.
Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.
Matching Summary
The Business Process Analyst is responsible for driving collaboration and continuous improvement by aligning KPIs with business goals, optimizing operations through data and analysis and developing scalable reporting and analytics frameworks that support decision-making, operational efficiency and enable improved customer experience.
Skills & Requirements
Must-have
Excel and Qlik reporting capabilities
Operational data analysis
KPI and metric definition
Data governance and maturity
Nice-to-have
Collaborative across regions and functions
Customer-oriented mindset
Navigate differing perspectives constructively
Continuous improvement culture
Key Requirements
Bachelor's degree with 5+ years' experience
Familiarity with Salesforce and Oracle
Experience handling operational, financial, and experience data