Customer Service Personal Banker- Mobile Bank

NatWest Group

Portree, United Kingdom
Base: £26,010 pro rata; bonus/equity: not specifie...
Fully remote
Outstanding service in every interaction
Proactive conversations
General banking requests
You’ll be integral to guiding and supporting our valued customers, helping them to achieve their financial goals wherever they’re based

Job Summary

  • You’ll be integral to guiding and supporting our valued customers, helping them to achieve their financial goals wherever they’re based.
  • You’ll be driving the Mobile Bank vehicle at least once per month, providing cover when the principal driver is out of the business.
  • You’ll join us on a competitive salary starting of £ 26,010 , pro rata for the hours you work.

Matching Summary

You’ll be integral to guiding and supporting our valued customers, helping them to achieve their financial goals wherever they’re based.

Salary

Base: £26,010 pro rata; Bonus/Equity: Not specified; Benefits: Natwest Group Benefits, 33 days holiday, monthly retirement fund contribution

Skills & Requirements

Must-have

  • outstanding service in every interaction
  • proactive conversations
  • general banking requests
  • high levels of accuracy
  • safe operation of Mobile Bank vehicle
  • adhere to process guidance and risk procedures

Nice-to-have

  • trusted figure in communities
  • building relationships with customers
  • thrive under pressure
  • continuously improve service
  • work well as part of a team
  • develop new skills and responsibilities

Key Requirements

  • over 25 and held a valid driving licence for two years
  • Category C1 license
  • Driver Certificate of Professional Competence (CPC)
  • Foundation Certificate in Responsible Banking

Work Rights

Not specified

Tailored Resume

Cover Letter