Patient Services Representative

Central Kansas Orthopedic Group

Unknown, Kansas, US
3+ years patient registration experience
Epic super user capability
Copayment collection management
The Patient Service Representative Lead supports the manager in creating a seamless patient experience across all front office activities

Job Summary

  • The Patient Service Representative Lead supports the manager in creating a seamless patient experience across all front office activities.
  • This role requires acting as an Epic super user and providing training to staff while managing escalated clinical or patient issues.
  • Candidates must have at least three years of experience in admitting, patient registration, or patient accounting within a healthcare setting.

Matching Summary

The Patient Service Representative Lead supports the manager in creating a seamless patient experience across all front office activities.

Skills & Requirements

Must-have

  • 3+ years patient registration experience
  • Epic super user capability
  • Copayment collection management
  • Staff training and resource provision
  • Prior authorization standard work

Nice-to-have

  • Continuous process improvement skills
  • Ability to float to other practices
  • Strong customer service orientation
  • Team leadership during manager absence
  • Participation in improvement committees

Key Requirements

  • High School Graduate diploma required
  • 3+ years admitting/patient registration experience
  • Basic computer skills including Microsoft Excel and Word

Work Rights

Not specified

Tailored Resume

Cover Letter