Assistant Retail Store Manager

Highmark Health

Hybrid
2 years customer service or sales experience
State-specific producer license for life accident health
Ability to work wednesday through saturday schedule
Highmark Health is seeking an Assistant Retail Store Manager to assist the Store Lead in overseeing daily operations at a retail location. The ideal candidate should have experience in customer service and sales, possess excellent communication skills, and be able to take initiative in a fast-paced environment

Job Summary

  • This role is responsible for assisting the Store Lead with the daily oversight of a Highmark Direct Retail Store while serving as a leadership figure when the Lead is absent.
  • The incumbent must possess extensive knowledge of Highmark products including Medicare, Dental, Travel, Pet, and SNP offerings to effectively drive sales and meet customer needs.
  • Candidates are required to maintain strict adherence to corporate and federal compliance standards while managing store operations, inventory, and customer service escalations.

Matching Summary

Match Score: 85

Highmark Health is seeking an Assistant Retail Store Manager to assist the Store Lead in overseeing daily operations at a retail location. The ideal candidate should have experience in customer service and sales, possess excellent communication skills, and be able to take initiative in a fast-paced environment.

Skills & Requirements

Must-have

  • 2 years customer service or sales experience
  • State-specific Producer License for Life Accident Health
  • Ability to work Wednesday through Saturday schedule
  • Knowledge of Highmark core and ancillary products
  • Adherence to Operations Manual and SOPs

Nice-to-have

  • Associate's degree in related field
  • 1 year metric-driven sales role experience
  • Strong persuasive communication skills
  • Experience in fast-paced retail environment
  • Proactive approach to improving customer experience

Key Requirements

  • High School Diploma or equivalent
  • State-specific Producer License for Life, Accident and Health
  • 2 years experience in Customer Service, Sales, or Marketing
  • Annual Medicare/CMS certification completion

Work Rights

Not specified

Tailored Resume

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